F.A.Q.
What is the Freshemp™ Originals return/ refund policy?
We accept returns up to 45-days after you have received the product. For more information visit our Refund Policy page here.
Does Freshemp™ Originals ship to destinations outside the E.U.?
Freshemp™ Originals offers shipping to the following destinations outside the E.U.: Switzerland, Norway, U.K and U.S.A. Average shipping time: 4-5 working days. For more info about outside E.U. orders, please visit our Shipping Policy page here.
How can I determine my Freshemp™ Originals size?
Please consult our size finder to receive personalized size advice. Please note, there is some overlap between sizes. If you prefer a tight fit, you can choose the smaller size, if you prefer a bigger fit, you can decide to choose the bigger size. Please don’t hesitate to contact us through our chat, contact form or by email at info@freshemp.eu.
What kind of warranty does Freshemp™ Originals offer?
Freshemp™ Originals offers a 2-year limited warranty, starting on the date you receive your order, on construction defects and defects in materials used. For more information about our warranty please visit our warranty page here. Please contact us through our chat, contact form or by email at info@freshemp.eu.